Business process Management

By adopting an approach that combines both technological and humane aspects, R2M Partners assists you in achieving high standards of performance. We serve our clients by promoting best practices and tools that will help them implement a continuous improvement approach by themselves.

VISION

R2M Partners’ vision is based on a simple observation: the improvement in operating performance must rely on the 4 following principles:

  • A good command of the continuous improvement process
  • A good command of business processes
  • A good command of processes-related risks (operational risks)
  • A good command of reporting.

OBJECTIVES

Continued efforts to raise productivity via processes’ automation and standardization to help financial institutions focus on their development
Make sure your business growth is sustainable and under control
Acquiring a culture of performance by involving internal and external financial institutions’ stakeholders.

ADVISORY BUSINESS OFFER

  • Setting up operating efficiency plans (producing gains in terms of costs/quality/deadlines)
  • Setting up key performance indicators, in conjunction with the associated risk level
  • Setting up performance and risk levels monitoring plans (quantitative performance analysis models)
  • Setting up a process mapping associated with a risk mapping.

R2M’S KEY ADVANTAGES

Business focus :

R2M Partners is entirely focused on the banking and insurance sectors.

Methodological approach :

R2M Partners has set up its own methodological approach by drawing on the Lean Six Sigma approach. The latter approach has proved its worth in the Services industry. We have included the risk aspects in each step of this approach (DMAIC, PDCA). This risk dimension, which lies at the forefront of our activities, ensures that you get the full benefit of our expertise and that your project remains under control.

Our consultants’ background :

  • Grandes Ecoles and University graduates
  • Senior consultants
  • All consultants working on Lean Six Sigma-related projects are Ecole Centrale de Paris (“ECP”) graduates (Black Belt, Green Belt). The ECP Executive Education is one of the two French Lean Six Sigma training institutions certified by the FAFIEC (joint professional institution that finances vocation training in the fields of IT, engineering and consultancy)
  • Experts in Risk Management and Operational Control
  • Trained in the business process approach (modeling, mapping).

A good command of tools :

  • Statistic (ANOVA Gauge R&R, control card, capability approach, hypothesis tests, samples…)
  • Processes (CTQ diagram, QFD, Kano, SIPOC, matrix mapping, Lean Six Sigma mapping…)
  • Modeling (ARIS and Mega BPM software solutions).